Make Users Feel Like Idiots for Not Opting In
Which sounds better to you?
Making millions from the stock market…
…or being lazy and eating Cheetos on your couch?
I know, it’s a silly question.
I only ask because those are the two options Timothy Sykes offers on his his squeeze page’s exit-intent popup.
You may have seen other “Powered By Bounce Exchange” popups around the web.
Although each Bounce Exchange popup has a unique design, they have one thing in common:
They make you feel like an idiot for not opting in.
For example, here’s a Bounce Exchange popup from MensHealth.com (note the “No thanks, I’m not looking to lose weight” option):
You might be asking yourself:
“Why would they give someone a stupid option like that?”
The simple answer to that question: scientific research shows that two options convert MUCH better than one option.
In a recent study published in the Journal of Consumer Research, Professor Daniel Mochon of Tulane University uncovered a phenomenon known as “Single Option Aversion“:
Here’s what went down:
Mochon asked 3 groups of research subjects to imagine that they were in the market for a new DVD player.
Mochon gave one group of people information about JUST a Sony DVD player. Here’s what that information looked like:
He gave a second group information only about a Philips DVD player (that looked similar to the above example).
And a third group received information on both the Sony AND Philips DVD player:
What happened?
When presented with JUST the Sony or Philips DVD player information, approximately 10% of subjects said they’d be ready to buy right away.
Here’s the interesting part:
33% of subjects presented with both Philip and Sony DVD player options said that were ready to make a decision right then and there.
That’s 3x more than people that only saw one option.
Bottom line:
Including a second option (even a silly one) will convert more people into email subscribers.